Frequently Asked Questions
Is my data secure?
Yes. We use industry-standard encryption in transit and at rest, apply least-privilege access, and regularly review our security practices.
Learn more in our Privacy Policy.
How do I report a problem or bug?
In the app, open Settings → Help → Report a Problem and include:
- Steps to reproduce
- What you expected vs. what happened
- Device model and iOS version
- Screenshots or screen recordings (if possible)
How can I request my data or submit a privacy request?
Visit Privacy Requests or email privacy@simplybowlapp.com.
We’ll verify your identity and respond in accordance with applicable laws.
Do you support Family Sharing, iCloud backup, or Sign in with Apple?
Yes, where applicable. For Sign in with Apple, ensure you’re signed into the correct Apple ID on your device.
iCloud backups follow your device settings in Settings → [Your Name] → iCloud.
Troubleshooting
App won’t load?
Force-quit and relaunch the app. Ensure you’re on the latest version from the App Store and that your connection is stable.
Force-quit and relaunch the app. Ensure you’re on the latest version from the App Store and that your connection is stable.
Crashes or freezes?
Update iOS and the app. If the issue persists, contact support with your device model, iOS version, and steps that trigger the problem.
Update iOS and the app. If the issue persists, contact support with your device model, iOS version, and steps that trigger the problem.